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I arrived with my tickets purchased on the app and they gave me preferential access without having to wait in the long line, they gave me my ticket immediately and I got in very quickly, excellent!!!!
View original review in Spanish
We loved our visit to Pitti Palace and the Palatine gallery. We did not do any type of guided tour, but chose rather to experience everything on our own and move at our own pace. The palace and the gallery were not overly crowded, giving us the time and the quiet we needed to experience all of the incredible art and architecture that surrounded us. The Boboli Gardens were stunning. It was raining during our visit, but that did not at all affect our appreciation of the environment. I would highly recommend this experience to anyone.
This excursion had lots of access tickets combined with it! We enjoyed getting to see the multiple meuseums in the Pitti palace (including the renissance and modern art and fashion museums). It was a wet day, but the boboli gardens (and the bardini gardens) were beautiful.
The palace and gardens are wonderful. It is a "must" place to visit in Florence. We got the tickets on line but when we arrived, there were no queues and probably, the on line purchase was not needed. We could have arrived earlier than our booked time slot, but whatever, it was a gereat day out.
We loved all of It! The experience was wonderful and the two guide girls were adorable. They gave us a lot of information about the places we visited. Thank you so much!!!
Great experience. Wonderful museum and garden. You will need at least a couple of hours for the museum and 30min and great stamina for the gardens. Skip-the-line tickets are the way to go if you don't want to wait 30+ minutes in the line.
All very beautiful, I recommend visiting the gardens first and then the palace. Since I went in the hot season and after being in the gardens it feels good to be in the shade. All very nice
View original review in Spanish
I found the whole palace and the gardens extraordinary!!!! A beauty. I recommend them without a doubt. The food service is terrible. There are 2 waiters for all the tables and it is impossible for them to serve everyone. I recommend taking more waiters and adding more plates of food.
View original review in Spanish
It is very convenient to exchange electronic tickets at the box office; there is a separate line for this purpose. The diverse exhibition of Palazzo Pitti will not leave anyone indifferent!
One advertised part of the exhibition was not open, and apparently hadn't been for a couple of years according to staff (?!) With the already planned closures this meant we spent a little less time at the Palace than expected. It was also not worth a 'skip the line ticket' as there was no line to skip, and we still had to go to the ticket office as our voucher/online ticket wasn't the actual ticket, so there was still an extra step in the process.
The place is gorgeous, no doubt about it, but the Boboli Gardens is confusingly maintained, there are not enough signs indicating where the interesting things to see are, and the water in the fountains is a little too green; it could use a little more maintenance and more signs indicating how to find places of interest, otherwise top.
View original review in Italian
The collections were nice. I used the skip the line tuvkwt and didn't understood that should book also 0 EUR tivkets for kids, but got them though from the ticket office.
The place was awesome. What I would criticize is that I was paying a bit more than I would have, and even though I could "SKIP" the line to pay, I still had to walk somewhere to get on another line to get a paper ticket. So I still had a line to wait on and an extra walk to do. That's why I said GOOD and not AWESOME.
Very easy to get to. The rooms are truly impressive, with their many paintings and frescoes. The palace is very large. I would have liked to have had an audio guide for a better visit.
View original review in French
Wonderful place to visit! The tour was very well organized, both inside and out. 2 drawbacks: the apartments were closed for renovation and there was no free guide in French. You have to buy a guide to the château and gardens in French at the entrance. But it's worth it!
View original review in French
Amazing experience, a step back through time to the renaissance, the rooms and exhibits were wonderfully preserved, the castle is immense and we wandered through it and the beautiful grounds for hours exploring each area. It was very cool imagining following the footsteps of all the famous historical people of the past who would have walked the halls, including the Medici and Pitti, and none other than Napoleon.
Ticketing was perfect. But the apartments were closed and no sign about elevator at entrance of palace. Only after climbing 4 floors.
Process was perfect.., walked right up to the front & got our tickets. Great communication from head out. I would absolutely book with them again!!
The whole thing was well organized. The advice received was invaluable in making the most of the beauty kept in the building. Very courteous staff especially at the bar.
View original review in Italian
We enjoyed gardens And number of paintings at palazzio Piti! Just take care tickets are out of service once you visited garden And palazzio you cannot enter furthermore in the garden.... it is a pity...
The works are extraordinary, a wide variety of paintings by both well-known and lesser-known painters that are nonetheless treasures. I love this museum, this being my fourth visit, but I can't help deploring the lighting, which often makes it very difficult to see the works properly. There's also the fact that the works are hung close to the ceiling, making them impossible to appreciate.
View original review in French
The gardens were much larger than we anticipated, but walking about was incredible. There was so much to see inside and outside the palace and would recommend this activity for anyone visiting Florence. Be aware that the gardens are not very handicapped friendly.
Ticketing was easy. Love that kids under 18 are free, that is amazing. Grounds are beautiful and I would definitely recommend people to visit.
Overall, a great place to visit. Set yourself aside a good half day to really take your time and absorb all it has to offer.
Fine, no problem picking up the tickets at the ticket office. Spent a lot longer there than the suggested two hours and still didn't see everything. Next time, we'll just go to the gardens as we were too footsore to do them credit.
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Anette the guide was good! However, it did not take 2 hours almost 45 min shorter and not changed before Pitty Paladt but Vicci..... is almost 1km different
View original review in German
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Exemplary was the responsiveness, adaptability and flexibility of the agency. Camilla, our guide, spoke English very well, slowly and with simple words. She had all the answers to the many questions that were asked and also, did not hesitate to give us additional information about the city. Excellent service.
View original review in Italian
The visit to the Uffizi is stupendous. You need at least a full day to get even a sampling. But you need your own guide or guidebook because the layout of the galleries makes it hard to pick up a coherent thread. Even with the timed tickets there is quite a crowd. The Pitti Palace also has a lot to see, and again you'll need to have a guide or a book, but it is not nearly as crowded despite having many major works. The pickup of the tickets was very efficient once we found the office - there are three shops with number 10 on the same block.
Seeing my favorite works again, as I have been to the museum on three previous occasions. I also enjoyed discovering new works and observing them in more detail.
View original review in Spanish
Easy access; good times available. Easy to purchase. Especially enjoyed the Pitti Palace exhibits with some variety. And the views from the gardens.
Our tickets were for a 5-day pass but we could only use the tickets once for each place. We should have been able to visit a venue such as the Boboli Gardens more than once with our tickets. This was very disappointing.
The Pitti palace was incredible- what a magnificent building and art, architecture and history. It was like stepping back in time ! The view over Florence from the Bobbi gardens was well worth the climb.
A visit to the Uffizi is always great nourishment for the mind and heart. There was not a long line at the entrance but having the ticket in advance and a defined entrance time helps to plan the day. The security check system at the entrance was streamlined and we enjoyed our visit. Perhaps a bit too many people but by booking the visit on the holiday we were prepared.
View original review in Italian
Quick inputs, kindness in explaining the use of the app
View original review in Italian
Beautiful experience.... To do it again......
View original review in Italian
Wonderful experience!!!!!!!
View original review in Italian
The most beautiful place and art!
The whole gallery and gardens experience was above expectations.
Easy to use, great combination ticket
View original review in German
Pitti Palace is very funny, while the Boboli Gardens are in need of maintenance and improved signage.
View original review in Portuguese
The 5-day pass made entering the museums very easy.
It would be better to receive the ticket by phone
Impressive buildings and art. The biggest impresion is of the scale buildings and spaces.
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At first not clear who had the tickets so lined up at ticket office, but tour leader was really entertaining and informative. I think it's so important to have a guide in these places as you get so much more out of the experience.
The guide didn't stop talking, she was always attentive to everyone, explaining very interesting facts and making it participative. All very impressive and highly recommended.
View original review in Spanish
The guide knew so much history - not only about the Pitti palace but also the historical context of the art, the palace, and the political intrigues of the various time periods. We learned so much during the tour!
We had the best tour guide I have ever experienced, Camilla. She brought the artwork, the Medici's and the palace alive for us. I w ill never forget this tour. Her knowledge as an art restorer was reflected in her ability to explain much about what we were seeing. Compared to our experience at the Uffizi, with another company, your tour was much better. In addition the fact it was less crowded was a huge benefit.
It was fantastic! Highly appreciated the passion our guide (Camilla, if I'm correct) put into the visit. So many details on painting techniques and forms... loved it!
Positive experience palazzo Pitti unique collection with the experience and professionalism of our guide Giulia we had an unforgettable afternoon
View original review in Italian
Punctuality of the start of the tour with waits kept to a minimum, detailed and satisfactory description of the main works
View original review in Italian
Our guide was absolutely fabulous. This was our best tour in Florence.
My guide was excellent. She studied art history so was a perfect choice.
Very knowledgeable guide accompanied us all the way with detailed explanations. Rated 10.
View original review in Italian
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Florence Cathedral
Pitti Palace, Palatine Gallery & Boboli Gardens
Florence Cathedral
Pitti Palace and Boboli Gardens
Above all the ease of the application. In addition, as an art graduate, I was fascinated to be able to access the entire Santa Maria del Fiore complex.
View original review in Spanish
Simple and very effective. The choice of schedule permitted to benefit of a lovely golden hour over the Duomo of Firenze
What better experience to celebrate your child's 18th birthday in one of the most beautiful cities in the world? The same as where we were born! Florence seen from above is truly something spectacular.....not to mention the architecture and painting etc etc....whatever you want!!!! Speechless....anzi a....MERAVIGIOUS
View original review in Italian
Great view over the whole of Florence. 🇮🇹❤️🍀 you shouldn't be afraid of heights. You stand on the balcony inside. Everything is very well secured, but it is high.
View original review in German
The best thing, not having to wait in line to get in. The views are wonderful, but you have to be fit to climb so many steps ha ha.
View original review in Spanish
Lorenzo had great knowledge of the area and was extremely personable while also being professional. We appreciated explanations of the local plant life and history of the area. We had good recommendations for places to visit and future tours. The hiking tour in the hills were better than expected. Nice views of the valley and countryside and woodlands.
I liked it very much but I could not visit the cathedral because it seems that the two days I was there it was closed.
View original review in Spanish
It was a very simple experience. I down loaded the app after purchasing the tickets and then no queuing at ticket office just went to attractions and they scan my phone, simple, easy.
Me and my famiily were denied entry to the museum, bell tower and batistery wich where included in the ticket. Practically lost 75% of the "supposed" entries. Sad to say that can't recommend this app for this specific historical attatraction.
No problems at the entrance on the ticket was informed before the backpacks are not allowed sense so everything went flawlessly.
View original review in German
Was able to get tickets at last minute due to my short timing schedule for being in Florence. The line to enter the church was extremely long and we would not have had time to get inside if not for the skip the line tickets I purchased. In order to make our bus back to Livorno, we had to miss the Bell tower climb which I would have liked to do. If you have the time, these tickets were perfect.
The campanine ticket cost me more than twice the original price on the official website. After this experience I will not use headout anymore. I'm sorry, because it seems like a nice application, but if you then steal money from customers like that, it's not good. It is okay that you put a small markup, 1-3€, but double NO. a ticket of €20 pay it €42!!!!!!
View original review in Italian
Wonderful experience, a bit tiring however it is worth it A bit of a shame about the nets above the bell tower because they prevent the best view
View original review in Italian
We were in a very busy period, so the reservation allowed us to visit several places with the good fortune of having almost no waiting. Watshap's delivery of information and documents was top-notch! We were able to take advantage of the audio guides.
View original review in French
The dome was fascinating to see everything from the top and for you to make sure we were on time and everything went perfectly.
View original review in Spanish
The visit to the dome, the baptistery and the bell tower was great. But we could not enter the Cathedral because of the timetable, as no one told us that we could enter whenever we wanted, and because of an event, we could not enter the museum, which closed at 19h and that day it closed earlier. I think the tickets should have more information.
View original review in Spanish
Perfect for seeing the sights of Florence! Inexpensive. Very interesting access to the museum. I recommend this very practical pass!
View original review in French
This cathedral is an amazing place, of great architectural significance. However, for reasons not pertinent here, we could not make the visit as had been scheduled.
It was a unique experience, we went up to the Dome, visited the Cathedral, climbed the bell tower, visited the museum and went to the Baptistery. Our experience started at 9 o'clock and ended at almost 6 o'clock
View original review in Portuguese
The entire experience was amazing! With access to the Bell Tower, the museum and the cathedral, it's both a great value and a great experience. The view from the top of the tower was worth the price of admission!
I arrived with my tickets purchased on the app and they gave me preferential access without having to wait in the long line, they gave me my ticket immediately and I got in very quickly, excellent!!!!
View original review in Spanish
The purchase process was very easy and secure. The attraction experience was pleasant because the instructions were quite clear.
View original review in Spanish
We loved our visit to Pitti Palace and the Palatine gallery. We did not do any type of guided tour, but chose rather to experience everything on our own and move at our own pace. The palace and the gallery were not overly crowded, giving us the time and the quiet we needed to experience all of the incredible art and architecture that surrounded us. The Boboli Gardens were stunning. It was raining during our visit, but that did not at all affect our appreciation of the environment. I would highly recommend this experience to anyone.
I liked everything but the ticket was not for the bell tower and dome. With this ticket they said they could go to the kripta, museum and Baptistery. It was a good experience👍
View original review in Italian
Well arranged to be able to visit so and so. What was nice is that by booking for Santa Reparata, I was able to see the Duomo immediately, without a long queue (you have to go through that to see the cathedral for free). The Battisterio was also beautiful, less easy to see due to works. But that was known in advance. Together with the museum it was a wonderful combo ticket. Due to bad knee unfortunately could not climb the dome and bell-tower.
View original review in Dutch
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Very good and kind guide. Helpful!
Pass through the Antechambers of the Footmen and the Gallery of Statues, once an open portico with views of Ammannati’s courtyard, you'll arrive at the Castagnoli Room. Here, the Gallery divides into two sections: one leading to the former apartments of the Grand Duchess (right wing, rooms 4-11 and 16-18), and the other leading straight through the Hall of Music to the Grand Duke's quarters.
These are the entrance spaces leading to the Palatine Gallery, displaying classic 17th-century picture gallery designs. The walls are covered with paintings in the style of quadrerie, combining rich fresco decorations and original framed artworks. Unlike modern museums, there's no strict timeline here; instead, you get a taste of the personal preferences of the palace's collectors.
This section, known as the "Quartiere del Volterrano," consists of chambers once occupied by Grand Duchess Vittoria della Rovere. The rooms, including bedrooms, service areas, and private chapels, feature frescoed ceilings with scenes reflecting the duchess's devotion and moral virtues. Notable highlights include Baldassarre Franceschini's frescoes and Vittoria della Rovere's invaluable contribution to Florence's cultural heritage.
This section boasts the core works of the Palatine Gallery, starting from the Room of Prometheus. Embellished with frescoes, stuccoes, and reliefs celebrating the House of Medici, these rooms encase many famous works by Raphael, Botticelli, Filippo Lippi, Titian, and Caravaggio. Each room has its unique artistic experience, from mythological themes to Renaissance masterpieces.
Continuing from the Palatine Gallery, the tour extends to the Royal Apartments, comprising fourteen magnificent rooms that once served as the residence of the Medici and Lorraine grand ducal families. The rooms poetically narrate the tale of the palace's history and evolution over time via their unique styles. Highlights include the Green Room, with frescoes by Giuseppe Castagnoli, and the Throne Room, decorated for King Vittorio Emanuele II of Savoy.
These exquisite portraits depict merchant Agnolo Doni and his wife Maddalena, executed in oils between 1506-7. Influenced by Leonardo da Vinci, Raphael portrays the figures with a clarity of color and ease, set against an infinite landscape background, symbolically uniting the couple.
No, you don't need a separate ticket, the access is included in your Pitti Palace tickets.
The Palatine Gallery is significant due to its impressive collection of Renaissance and early Baroque paintings, including masterpieces by Raphael, Titian, Tintoretto, Caravaggio, and Rubens. The gallery is housed in the Pitti Palace, which was once the residence of the Medici family, the Habsburg-Lorraine family, and the House of Savoy, adding to its historical significance.
The Palatine Gallery and the Royal Apartments together occupy 28 rooms, and it is recommended to allocate at least 1-2 hours to fully appreciate the art and the historical significance of the gallery.
While there is no particular number defined for maximum visitors inside the gallery, the management often regulates access during peak seasons when the palace sees a high surge of visitors. Considering the vast size of the gallery, it doesn’t happen very frequently, so we wouldn't recommend worrying much about it.
Yes, you can find guided tours for the Palatine Gallery and Pitti Palace. These tours can be arranged through authorized partners, such as Headout, and may include skip-the-line entry, a tour of the majestic Pitti Palace, and a tour through the beautiful Boboli Gardens.
The best bet for avoiding crowds is always the first two hours after the opening.
The Palatine Gallery is arranged in a decorative manner, with paintings covering most of the surface of the walls following symmetrical patterns. A recommended path to follow would be to explore the 28 rooms in a sequential order, taking the time to appreciate the art and the historical significance of each room.
The Palatine Gallery's collection is presented in a elaborate manner, with paintings covering most of the surface of the walls following symmetrical patterns, and the gallery arrangement is enhanced by carved and gilded frames, aiming to amaze and impress visitors who entered these staterooms.
While there are no hard rules outlining the specifics of what and what not to wear, it’s expected for visitors to dress modestly. Avoid wearing exposing clothes, offensive prints, and maybe wear comfortable shoes since a lot of walking is involved.
The Palatine Gallery is located in the Pitti Palace, the former residence of the Grand Dukes of Tuscany (Medici and Lorraine) and of the Italian royal family. The historical significance of the gallery is backed up by the Royal Apartments, which are richly decorated with furniture and accessories from the sixteenth to the nineteenth century, and the famous technique of commesso fiorentino (Florentine mosaic).
After exploring the Palatine Gallery, visitors can enjoy the Gallery of Modern Art, the Costume Gallery, the Treasury of the Grand Dukes (known as the Silver Museum), and the Boboli Gardens, which offer a magnificent view of both Florence and the Boboli Gardens, the park that surrounds the Florentine palace of the Medici.