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I arrived with my tickets purchased on the app and they gave me preferential access without having to wait in the long line, they gave me my ticket immediately and I got in very quickly, excellent!!!!
View original review in Spanish
We loved our visit to Pitti Palace and the Palatine gallery. We did not do any type of guided tour, but chose rather to experience everything on our own and move at our own pace. The palace and the gallery were not overly crowded, giving us the time and the quiet we needed to experience all of the incredible art and architecture that surrounded us. The Boboli Gardens were stunning. It was raining during our visit, but that did not at all affect our appreciation of the environment. I would highly recommend this experience to anyone.
This excursion had lots of access tickets combined with it! We enjoyed getting to see the multiple meuseums in the Pitti palace (including the renissance and modern art and fashion museums). It was a wet day, but the boboli gardens (and the bardini gardens) were beautiful.
The palace and gardens are wonderful. It is a "must" place to visit in Florence. We got the tickets on line but when we arrived, there were no queues and probably, the on line purchase was not needed. We could have arrived earlier than our booked time slot, but whatever, it was a gereat day out.
We loved all of It! The experience was wonderful and the two guide girls were adorable. They gave us a lot of information about the places we visited. Thank you so much!!!
Great experience. Wonderful museum and garden. You will need at least a couple of hours for the museum and 30min and great stamina for the gardens. Skip-the-line tickets are the way to go if you don't want to wait 30+ minutes in the line.
All very beautiful, I recommend visiting the gardens first and then the palace. Since I went in the hot season and after being in the gardens it feels good to be in the shade. All very nice
View original review in Spanish
I found the whole palace and the gardens extraordinary!!!! A beauty. I recommend them without a doubt. The food service is terrible. There are 2 waiters for all the tables and it is impossible for them to serve everyone. I recommend taking more waiters and adding more plates of food.
View original review in Spanish
It is very convenient to exchange electronic tickets at the box office; there is a separate line for this purpose. The diverse exhibition of Palazzo Pitti will not leave anyone indifferent!
One advertised part of the exhibition was not open, and apparently hadn't been for a couple of years according to staff (?!) With the already planned closures this meant we spent a little less time at the Palace than expected. It was also not worth a 'skip the line ticket' as there was no line to skip, and we still had to go to the ticket office as our voucher/online ticket wasn't the actual ticket, so there was still an extra step in the process.
The place is gorgeous, no doubt about it, but the Boboli Gardens is confusingly maintained, there are not enough signs indicating where the interesting things to see are, and the water in the fountains is a little too green; it could use a little more maintenance and more signs indicating how to find places of interest, otherwise top.
View original review in Italian
The collections were nice. I used the skip the line tuvkwt and didn't understood that should book also 0 EUR tivkets for kids, but got them though from the ticket office.
The place was awesome. What I would criticize is that I was paying a bit more than I would have, and even though I could "SKIP" the line to pay, I still had to walk somewhere to get on another line to get a paper ticket. So I still had a line to wait on and an extra walk to do. That's why I said GOOD and not AWESOME.
Very easy to get to. The rooms are truly impressive, with their many paintings and frescoes. The palace is very large. I would have liked to have had an audio guide for a better visit.
View original review in French
Wonderful place to visit! The tour was very well organized, both inside and out. 2 drawbacks: the apartments were closed for renovation and there was no free guide in French. You have to buy a guide to the château and gardens in French at the entrance. But it's worth it!
View original review in French
Amazing experience, a step back through time to the renaissance, the rooms and exhibits were wonderfully preserved, the castle is immense and we wandered through it and the beautiful grounds for hours exploring each area. It was very cool imagining following the footsteps of all the famous historical people of the past who would have walked the halls, including the Medici and Pitti, and none other than Napoleon.
Ticketing was perfect. But the apartments were closed and no sign about elevator at entrance of palace. Only after climbing 4 floors.
Process was perfect.., walked right up to the front & got our tickets. Great communication from head out. I would absolutely book with them again!!
The whole thing was well organized. The advice received was invaluable in making the most of the beauty kept in the building. Very courteous staff especially at the bar.
View original review in Italian
We enjoyed gardens And number of paintings at palazzio Piti! Just take care tickets are out of service once you visited garden And palazzio you cannot enter furthermore in the garden.... it is a pity...
The works are extraordinary, a wide variety of paintings by both well-known and lesser-known painters that are nonetheless treasures. I love this museum, this being my fourth visit, but I can't help deploring the lighting, which often makes it very difficult to see the works properly. There's also the fact that the works are hung close to the ceiling, making them impossible to appreciate.
View original review in French
The gardens were much larger than we anticipated, but walking about was incredible. There was so much to see inside and outside the palace and would recommend this activity for anyone visiting Florence. Be aware that the gardens are not very handicapped friendly.
Ticketing was easy. Love that kids under 18 are free, that is amazing. Grounds are beautiful and I would definitely recommend people to visit.
Overall, a great place to visit. Set yourself aside a good half day to really take your time and absorb all it has to offer.
Fine, no problem picking up the tickets at the ticket office. Spent a lot longer there than the suggested two hours and still didn't see everything. Next time, we'll just go to the gardens as we were too footsore to do them credit.
Walk the historic passageway once reserved for the Medici family, featuring ancient sculptures and inscriptions, as well as stunning views of Florence. Entry requires a special ticket—begin at Uffizi, cross Ponte Vecchio, and exit at the Boboli Gardens.
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Anette the guide was good! However, it did not take 2 hours almost 45 min shorter and not changed before Pitty Paladt but Vicci..... is almost 1km different
View original review in German
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Exemplary was the responsiveness, adaptability and flexibility of the agency. Camilla, our guide, spoke English very well, slowly and with simple words. She had all the answers to the many questions that were asked and also, did not hesitate to give us additional information about the city. Excellent service.
View original review in Italian
The visit to the Uffizi is stupendous. You need at least a full day to get even a sampling. But you need your own guide or guidebook because the layout of the galleries makes it hard to pick up a coherent thread. Even with the timed tickets there is quite a crowd. The Pitti Palace also has a lot to see, and again you'll need to have a guide or a book, but it is not nearly as crowded despite having many major works. The pickup of the tickets was very efficient once we found the office - there are three shops with number 10 on the same block.
Seeing my favorite works again, as I have been to the museum on three previous occasions. I also enjoyed discovering new works and observing them in more detail.
View original review in Spanish
Easy access; good times available. Easy to purchase. Especially enjoyed the Pitti Palace exhibits with some variety. And the views from the gardens.
Our tickets were for a 5-day pass but we could only use the tickets once for each place. We should have been able to visit a venue such as the Boboli Gardens more than once with our tickets. This was very disappointing.
The Pitti palace was incredible- what a magnificent building and art, architecture and history. It was like stepping back in time ! The view over Florence from the Bobbi gardens was well worth the climb.
A visit to the Uffizi is always great nourishment for the mind and heart. There was not a long line at the entrance but having the ticket in advance and a defined entrance time helps to plan the day. The security check system at the entrance was streamlined and we enjoyed our visit. Perhaps a bit too many people but by booking the visit on the holiday we were prepared.
View original review in Italian
Quick inputs, kindness in explaining the use of the app
View original review in Italian
Beautiful experience.... To do it again......
View original review in Italian
Wonderful experience!!!!!!!
View original review in Italian
The most beautiful place and art!
The whole gallery and gardens experience was above expectations.
Easy to use, great combination ticket
View original review in German
Pitti Palace is very funny, while the Boboli Gardens are in need of maintenance and improved signage.
View original review in Portuguese
The 5-day pass made entering the museums very easy.
It would be better to receive the ticket by phone
Impressive buildings and art. The biggest impresion is of the scale buildings and spaces.
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At first not clear who had the tickets so lined up at ticket office, but tour leader was really entertaining and informative. I think it's so important to have a guide in these places as you get so much more out of the experience.
The guide didn't stop talking, she was always attentive to everyone, explaining very interesting facts and making it participative. All very impressive and highly recommended.
View original review in Spanish
The guide knew so much history - not only about the Pitti palace but also the historical context of the art, the palace, and the political intrigues of the various time periods. We learned so much during the tour!
We had the best tour guide I have ever experienced, Camilla. She brought the artwork, the Medici's and the palace alive for us. I w ill never forget this tour. Her knowledge as an art restorer was reflected in her ability to explain much about what we were seeing. Compared to our experience at the Uffizi, with another company, your tour was much better. In addition the fact it was less crowded was a huge benefit.
It was fantastic! Highly appreciated the passion our guide (Camilla, if I'm correct) put into the visit. So many details on painting techniques and forms... loved it!
Positive experience palazzo Pitti unique collection with the experience and professionalism of our guide Giulia we had an unforgettable afternoon
View original review in Italian
Punctuality of the start of the tour with waits kept to a minimum, detailed and satisfactory description of the main works
View original review in Italian
Our guide was absolutely fabulous. This was our best tour in Florence.
My guide was excellent. She studied art history so was a perfect choice.
Very knowledgeable guide accompanied us all the way with detailed explanations. Rated 10.
View original review in Italian
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Florence Cathedral
Pitti Palace, Palatine Gallery & Boboli Gardens
Florence Cathedral
Pitti Palace and Boboli Gardens
Above all the ease of the application. In addition, as an art graduate, I was fascinated to be able to access the entire Santa Maria del Fiore complex.
View original review in Spanish
Simple and very effective. The choice of schedule permitted to benefit of a lovely golden hour over the Duomo of Firenze
What better experience to celebrate your child's 18th birthday in one of the most beautiful cities in the world? The same as where we were born! Florence seen from above is truly something spectacular.....not to mention the architecture and painting etc etc....whatever you want!!!! Speechless....anzi a....MERAVIGIOUS
View original review in Italian
Great view over the whole of Florence. 🇮🇹❤️🍀 you shouldn't be afraid of heights. You stand on the balcony inside. Everything is very well secured, but it is high.
View original review in German
The best thing, not having to wait in line to get in. The views are wonderful, but you have to be fit to climb so many steps ha ha.
View original review in Spanish
Lorenzo had great knowledge of the area and was extremely personable while also being professional. We appreciated explanations of the local plant life and history of the area. We had good recommendations for places to visit and future tours. The hiking tour in the hills were better than expected. Nice views of the valley and countryside and woodlands.
I liked it very much but I could not visit the cathedral because it seems that the two days I was there it was closed.
View original review in Spanish
It was a very simple experience. I down loaded the app after purchasing the tickets and then no queuing at ticket office just went to attractions and they scan my phone, simple, easy.
Me and my famiily were denied entry to the museum, bell tower and batistery wich where included in the ticket. Practically lost 75% of the "supposed" entries. Sad to say that can't recommend this app for this specific historical attatraction.
No problems at the entrance on the ticket was informed before the backpacks are not allowed sense so everything went flawlessly.
View original review in German
Was able to get tickets at last minute due to my short timing schedule for being in Florence. The line to enter the church was extremely long and we would not have had time to get inside if not for the skip the line tickets I purchased. In order to make our bus back to Livorno, we had to miss the Bell tower climb which I would have liked to do. If you have the time, these tickets were perfect.
The campanine ticket cost me more than twice the original price on the official website. After this experience I will not use headout anymore. I'm sorry, because it seems like a nice application, but if you then steal money from customers like that, it's not good. It is okay that you put a small markup, 1-3€, but double NO. a ticket of €20 pay it €42!!!!!!
View original review in Italian
Wonderful experience, a bit tiring however it is worth it A bit of a shame about the nets above the bell tower because they prevent the best view
View original review in Italian
We were in a very busy period, so the reservation allowed us to visit several places with the good fortune of having almost no waiting. Watshap's delivery of information and documents was top-notch! We were able to take advantage of the audio guides.
View original review in French
The dome was fascinating to see everything from the top and for you to make sure we were on time and everything went perfectly.
View original review in Spanish
The visit to the dome, the baptistery and the bell tower was great. But we could not enter the Cathedral because of the timetable, as no one told us that we could enter whenever we wanted, and because of an event, we could not enter the museum, which closed at 19h and that day it closed earlier. I think the tickets should have more information.
View original review in Spanish
Perfect for seeing the sights of Florence! Inexpensive. Very interesting access to the museum. I recommend this very practical pass!
View original review in French
This cathedral is an amazing place, of great architectural significance. However, for reasons not pertinent here, we could not make the visit as had been scheduled.
It was a unique experience, we went up to the Dome, visited the Cathedral, climbed the bell tower, visited the museum and went to the Baptistery. Our experience started at 9 o'clock and ended at almost 6 o'clock
View original review in Portuguese
The entire experience was amazing! With access to the Bell Tower, the museum and the cathedral, it's both a great value and a great experience. The view from the top of the tower was worth the price of admission!
I arrived with my tickets purchased on the app and they gave me preferential access without having to wait in the long line, they gave me my ticket immediately and I got in very quickly, excellent!!!!
View original review in Spanish
The purchase process was very easy and secure. The attraction experience was pleasant because the instructions were quite clear.
View original review in Spanish
We loved our visit to Pitti Palace and the Palatine gallery. We did not do any type of guided tour, but chose rather to experience everything on our own and move at our own pace. The palace and the gallery were not overly crowded, giving us the time and the quiet we needed to experience all of the incredible art and architecture that surrounded us. The Boboli Gardens were stunning. It was raining during our visit, but that did not at all affect our appreciation of the environment. I would highly recommend this experience to anyone.
I liked everything but the ticket was not for the bell tower and dome. With this ticket they said they could go to the kripta, museum and Baptistery. It was a good experience👍
View original review in Italian
Well arranged to be able to visit so and so. What was nice is that by booking for Santa Reparata, I was able to see the Duomo immediately, without a long queue (you have to go through that to see the cathedral for free). The Battisterio was also beautiful, less easy to see due to works. But that was known in advance. Together with the museum it was a wonderful combo ticket. Due to bad knee unfortunately could not climb the dome and bell-tower.
View original review in Dutch
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Very good and kind guide. Helpful!
Go for: Skip-the-line access
Duration: Flexible
Guided access: No
Boboli Gardens access: Yes
Recommended tickets:
Go for: Combo tickets
Duration: Flexible
Guided access: No
Boboli Gardens access: Yes
Recommended tickets:
Go for: Guided tours
Duration: 3 hours
Guided access: Yes
Boboli Gardens access: Yes
Recommended tickets:
The Palazzo Pitti's Main Gallery is located on the left side of the entrance. This Gallery houses a huge collection of over 500 artworks mainly from the Renaissance period that belonged to the Medici family's private collections. Titian, Raphael, Corregio, Peter Paul Rubens, and, most crucially, Petro De Cortona are among the artists represented in the collection.
The remodeling of the Florentine academy in 1748 resulted in the creation of this gallery. It houses a diverse collection of paintings and sculptures from the 19th and 20th centuries. The room is filled with historical paintings and artworks. Giovanni Fattori's well-known Maremma landscapes are among the most well-known. This is one of the most visited areas of Palazzo Pitti.
The Royal apartment is a 14-room suite where the Medici family previously resided. These quarters were largely outfitted throughout the Medici era and as late as the nineteenth century. This apartment displays collectibles and other types of furniture, such as four-poster beds. These rooms also had a lot of Medici portraits, most of which were painted by Giusto Sustermans.
This building is also known as the Silver Museum. This includes, above all, the chambers that were originally used as the Medici's summer residence. The "Medici Treasure," which includes semi-precious stone vases, rock crystals, ambers, and ivories, is housed here. The Museum features a section dedicated to contemporary jewellery, as well as a collection of jewellery from the 17th to the 19th centuries.
The Museum of Costume and Fashion is housed in the Palazzina della Meridiana, which is adjacent to Palazzo Pitti's southern wing. The Museum is divided into thirteen rooms, six of which are on the front side. Historical clothing from the beginning of the 18th century to the first two decades of the twentieth century is on exhibition as part of an educational agenda that emphasizes the evolution of fashion and fabric over time.
From Tuesday to Sunday: 8:15am to 6:30pm
Closed on: Mondays, January 1, December 25
Last admission: One hour before closing
The best time to visit Palazzo Pitti is as soon as it opens. The crowd is yet to build up and the queue is minimal. In terms of weather, you would be best served to visit Florence in the months of May, June, September, and October.
Detailed Palazzo Pitti timingsAddress: Piazza de' Pitti, 1, 50125 Firenze FI, Italy
The Pitti Palace has two entrances:
Distance: 2 m
A historic and elegant garden in Florence, Italy, spanning over 45,000 square meters, featuring statues, fountains, caves, and lush greenery.
Book Boboli Gardens ticketsDistance: 600 m
A prominent art gallery and the largest museum in Florence, housing a vast collection of artistic treasures and masterpieces, including works by renowned artists like Botticelli and Michelangelo.
Book Uffizi Gallery ticketsDistance: 1.1 km
The iconic Florence Cathedral, known for its magnificent dome designed by Brunelleschi, representing a masterpiece of Renaissance architecture and a symbol of the city's cultural heritage.
Book Duomo Florence ticketsYour Palazzo Pitti ticket includes access to a treasure trove of art and history! You'll get to explore the Palatine Gallery, Royal Apartments, Gallery of Modern Art, Costume Gallery, Silver Museum, Porcelain Museum, Carriage Museum, and even the Modern Art Gallery. The access extends up to Boboli and Bardini Gardens. It's a comprehensive ticket that offers a truly immersive experience into the rich cultural heritage housed within the palace walls.
If you're booking your tickets online, you'll typically have the option to choose a specific time slot for entry. This helps ensure a smoother and more organized visit, especially during busy periods. However, if you purchase your ticket in person or at the gate, you can generally visit at any time during the Palazzo Pitti opening hours.
Yes, there are discounts available for students, seniors, and other groups at Palazzo Pitti. Reduced-price tickets are offered to European Union citizens aged 18 to 25, as well as citizens from specific non-European countries. Free admission is provided for children under 18, persons with certified disabilities, scholars, university students, teachers, tour guides, interpreters, journalists, ministry employees, ICOM members, and visitors on authorized studies and research.
Yes, you can benefit from skip-the-line entry to Palazzo Pitti, which allows you to save valuable time by avoiding long queues. You can easily bypass the ticket office lines and directly access the attractions, saving you approximately 45 minutes to an hour of waiting time, ensuring a more efficient and enjoyable visit.
A guided tour of Palazzo Pitti can significantly enhance your experience with in-depth insights and understanding of the palace's history, art, and architecture. Guides can offer insights into the stories behind the exhibits, helping you appreciate the cultural and historical significance of the collections. They streamline the experience so you get the best of each corner. The tours often include access to areas not typically open to the public, such as the Vasari Corridor, which connects Palazzo Pitti with Palazzo Vecchio and the Uffizi Gallery. This comprehensive experience can deepen your appreciation for the palace and its role in Florence's rich heritage.
No, your Palazzo Pitti ticket includes access to all the museums within the complex. So, you're good to go!
Yes, Palazzo Pitti is wheelchair-accessible. There are ramps and elevators available to facilitate access for visitors with mobility challenges.
This depends on the type of ticket purchased. It is recommended that you check the details of your ticket's cancellation policy prior to booking.
The Palazzo Pitti tickets are valid only for the day of the booking.
Of course! Pitti Palace is a fantastic place for kids if you plan your visit properly. There's so much for them to discover, from fascinating artworks to beautiful gardens. Just remember that children under 12 need to be with an adult. But don't worry, there are lots of fun things for them to do here, like interactive exhibits and special events. It's a great way to spend time together as a family!
Palazzo Pitti tickets are typically valid for a single entry only. If you wish to visit multiple times, you may need to purchase additional tickets for each visit.
Yes, there are free admission on Sundays at Palazzo Pitti. However, on these days, reservations are not possible, and priority admissions are not valid except for disabled visitors, pregnant women, and certain school groups.